Installation
Get your DatumOS account set up and ready to use in just a few minutes.
Prerequisites
Before you begin, make sure you have:
- A modern web browser (Chrome, Firefox, Safari, or Edge)
- A valid email address
- Internet connection
DatumOS is a cloud-based platform. There’s no software to download or install on your computer.
Step 1: Create Your Account
- Navigate to app.datumos.app in your web browser
- Click the Sign Up button in the top right corner
- Choose your preferred sign-up method:
- Email and Password - Enter your email and create a secure password
- Google - Sign up using your Google account
- Microsoft - Sign up using your Microsoft account
Use your work email address if you plan to connect organizational data sources like Microsoft 365 or Google Workspace.
Step 2: Verify Your Email
After signing up, you’ll receive a verification email:
- Check your inbox for an email from DatumOS (noreply@datumos.app)
- Click the Verify Email link in the message
- You’ll be redirected back to DatumOS and automatically signed in
- Check your spam or junk folder
- Wait a few minutes - emails can sometimes be delayed
- Click “Resend verification email” on the sign-in page
- Make sure you entered your email address correctly
Step 3: Set Up Your Workspace
Once your email is verified, you’ll be prompted to set up your workspace:
- Workspace Name - Enter a name for your workspace (e.g., your company or team name)
- Display Name - Set how your name should appear in the application
- Click Continue to complete setup
Your workspace is where all your conversations, connected data sources, and team members will be organized.
Step 4: Welcome Tour (Optional)
After workspace setup, you’ll see a brief welcome tour highlighting key features:
- Chat interface
- Search functionality
- Settings and connectors
- AI model selection
You can skip this tour and explore at your own pace, or take it to get familiar with the interface.
Browser Requirements
DatumOS works best with modern, up-to-date browsers:
| Browser | Minimum Version |
|---|---|
| Chrome | 90+ |
| Firefox | 88+ |
| Safari | 14+ |
| Edge | 90+ |
Enable JavaScript and cookies for the best experience. DatumOS uses these for authentication and real-time updates.
Troubleshooting
Can’t Access app.datumos.app
- Check your internet connection
- Try a different browser
- Clear your browser cache and cookies
- Disable browser extensions that might block content
Email Verification Not Working
- Make sure the link hasn’t expired (links are valid for 24 hours)
- Request a new verification email from the sign-in page
- Contact support@datumos.app if issues persist
Account Creation Fails
- Verify your email address is entered correctly
- Try a different sign-up method (Google or Microsoft instead of email)
- Check if you already have an account with that email address
Next Steps
Now that your account is set up, let’s get you started with your first conversation:
Continue to Quick StartConnect your first data sourceNeed Help?
If you run into any issues during installation:
- Email us at support@datumos.app
- Check the FAQ section for common questions
- Contact your workspace administrator if you were invited to join an existing workspace
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